Leading with Empathy: Top 3 Tips for Checking In on Your Teams During Challenging Times


By Tamara Carrillo McLeod October 17, 2023

In our fast-paced, results-driven business world, it’s easy to get caught up in the daily grind, focusing solely on targets and deadlines. But as leaders, we must never lose sight of the people who make it all happen – our teams. In these tumultuous times, especially in light of recent global events, it’s more crucial than ever to prioritize the well-being of your team members and practice empathetic leadership.

We are all leaders, entrusted with the beautiful opportunity to offer our teams, co-workers, and colleagues love, support, and a sense of security. Here are the top three reasons why leading with empathy and conducting regular check-ins are so vital right now.

1. Fostering a Culture of Care: A workplace that prioritizes employees’ well-being is one where individuals feel valued, supported, and respected. Checking in on your teams is a tangible way to demonstrate that you genuinely care about their welfare.

2. Building Trust and Boosting Morale: Trust is a cornerstone of any successful team. By showing concern for your team members’ personal lives and emotions, you build a sense of trust and rapport. This trust leads to greater openness and collaboration within your team. A simple “How are you?” or “Is there anything I can do to support you?” can have a profound impact on team morale. Knowing that their leader cares about their well-being can uplift spirits and increase overall motivation.

3. Identifying Struggles: Not all struggles are readily apparent, and people often keep their personal challenges to themselves. By actively reaching out and asking how your team members are doing, you might uncover issues they’re facing and offer assistance when it’s needed most.

Now that we understand the significance of checking in on your teams, let’s consider some practical tips for incorporating this into your leadership approach:

3 Easy Tips for Team Check-ins:

1. Be Consistent: Schedule regular check-ins with your team members. Consistency will make it clear that you are genuinely committed to their well-being.

2.Encourage Open-Ended Conversations: Instead of asking a simple, ‘How are you doing?’ prompt your team members to open up by using open-ended questions such as, ‘What has been a source of inspiration or challenge for you recently?’ or ‘How can I best support your professional development and overall well-being?'”

3. Create a Safe Space: Make sure your team members feel at ease sharing their thoughts and concerns. In your regular check-in meetings with each team member, practice active listening, show empathy, and offer support. By consistently dedicating time to these personal interactions, you’ll build trust and demonstrate your commitment to their well-being and open communication.

In times of global turmoil or personal struggle, your team’s well-being should always be a top priority. Practice empathetic leadership and regular check-ins to create a trusting, resilient, and collaborative work environment. This contributes to your team’s success and your organization’s overall well-being

Want to elevate your leadership skills? Build deeper relationships? Master the skill of empathy and curiosity? Contact us for help or visit ELEVATE – our signature leadership development program for more information!